New Request
Request History
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Stock Locator
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Request type
Select Option
VOR (stationary vehicle)
Technical request spare parts
Order Code 1/2; Blue&Me; Body Computer
Key Code Requests
Request delivery date
Stock control
Ordering HV batteries / Returning old batteries
Cancel order lines
Returns and transport
Request prices - Price comparison & discounts
Enquiries for complete winter wheels / tyres
DFS - Incorrect billing
Anfragen Zubehör
Communication - Reimbursement B2C
Bestand im Salesforce aber nicht geliefert
Missing delivery notes
Article not created in Salesforce
Authority
Connectivity – Map Care
Name of requestor
User E-mail
Dealer Code
Subject
Händler
Brand
Select Option
Fiat
Lancia
Alfa Romeo
Abarth
Fiat Professional
Chrysler
Jeep
Order Number
Box Number
Part Number
Ticket Number
Supplier
VIN Number
DMS System
Claim Number
Delivery Receipt Number
Delivery Date
Salesforce Ordernumber
SAP Ordernumber
BC Code
Name of Customer
Phone of Customer
E-Mail of Customer
CSPS Ordernumber
Order Date
Vehicle License Plate
Model CSPS designation
Reason for VOR
Callback code
Campaign name
Contact person
Alternative dealer
Alternative road
Different postcode
Different phone number
Different E-mail
GWA Nr.
Invoice Number
Length
Width
Height
Total weight
ADR certificate (over 333 kg)
Invoice
Coupon
Version
Modell
Serie
Key Code
Attachment
Additional attachments can be added after saving by re-opening the ticket in the communication window.
Description
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